
CUSTOMIZED SUPPORT
Which Types of Refrigeration Service Do You Need?
We understand that every company—indeed, every facility—has its own unique service and maintenance needs. For example, if you have an in-house maintenance staff, then you may not require a lot of external refrigeration service support. If you don’t have that internal support, then you may want the assurance of a robust service and maintenance plan. ARI works with you to provide exactly what you need when you need it.




Refrigeration Services ARI Offers
Choose from a full range of refrigeration services, including:
ARI+ Preventive Maintenance Program. Your refrigeration equipment is no different from your car or truck in that it requires regular maintenance to keep running efficiently and avoid breakdowns. The ARI+ program puts you on a proactive maintenance schedule at your preferred frequency—monthly, quarterly, semiannually, etc. We send a highly skilled refrigeration service technician to your site to clean and inspect your equipment, and verify it’s all working as it should.
If you get a clean bill of health, then you can rest easy knowing that your systems are running smoothly and that ARI is just a call or text away should you need additional support. If repairs or equipment upgrades are indicated, your technician will handle them on the spot or recommend the appropriate course of action.
In addition, an ARI+ membership entitles you to discounts of up to 10% on replacement parts and repairs, and priority dispatching for emergency service requests. LEARN MORE
Refrigeration Repair Services. ARI also offers a break/fix model for one-off repairs. If a piece of equipment stops working the way it should, a quick call to ARI puts the gears into motion: We’ll send a refrigeration service technician out to your site as soon as we can to diagnose the issue, replace needed parts, and get your equipment back up and running.
24/7 Emergency Refrigeration Service. When a repair can’t wait, ARI offers round-the-clock service and support. Call the ARI office nearest you to speak with one of our knowledgeable representatives, who will help you address your challenge promptly.
Refrigeration Equipment Upgrades, Retrofits and Replacement. When equipment becomes outdated or inefficient, we can recommend the best options for replacement or retrofitting before you’re faced with a catastrophic failure. We’ll provide you with a quote, order the appropriate product(s), remove the old equipment and install the new. LEARN MORE
Cold Chain Site Assessments. As you look to optimize a site’s efficiency, maintain compliance with EPA and OSHA regulations, and support corporate cost controls, ARI will evaluate your building, assess your refrigeration systems and identify any vulnerabilities you may need to address. We keep you well-informed so you can keep every site operating at its peak.
How Regular Refrigeration Service Strengthens Your Performance
Long life, high performance, energy efficiency and operational compliance are all contingent upon the appropriate servicing of your equipment. ARI’s refrigeration service and maintenance protocols provide these benefits:
Operational Efficiency. When a piece of equipment fails, your team is under pressure to move affected inventories quickly to protect their quality and salability. Productivity is compromised, and you run the risk of taking a potentially huge financial hit if inventory is ruined. Regular maintenance minimizes breakdowns and their associated logistical challenges.
Energy Efficiency. Well-maintained, properly cleaned equipment consumes less energy, which is good for not only the planet but also your utilities budget. ARI clients report utility savings of 10-50% after signing with us for regular refrigeration service—cleaning condenser coils, replacing dirty air filters, lubricating moving parts, etc.
Regulatory Compliance. With fines as high as $100,000 a day for leaks and other regulatory breaches, consistent monitoring of your refrigerant emissions is a top priority. ARI refrigeration service technicians stay on top of the continually changing EPA regulations, as well as safety protocols. They know what to look for as they inspect your equipment and systems so you can stay ahead of any potential environmental and safety issues.
Product Safety. Why is cold mission-critical to our clients? Because you owe it to your customers—and their customers—to provide safe products consistently. No retailer wants to do a recall or be held responsible for customer illness; nor do you! Sell spoiled food to a large national chain one time and you leave your company vulnerable to potential lawsuits in addition to likely losing that retailer’s business forever. Regular refrigeration service and maintenance help ensure that you and your customers proactively protect public health.
Inventory Protection. How much would you stand to lose if your inventory were destroyed—tens or hundreds of thousands? millions? The cost of a refrigeration service and maintenance plan is a tiny fraction of the potential financial loss you could experience from an equipment failure, and can be the difference between maintaining your high standing in the industry and falling short of partners’ expectations.
The Outlook for Refrigeration Service
As EPA regulations continue to evolve, costs continue to rise and labor issues continue to affect the number of available technicians, it is increasingly important to secure a relationship with a cold chain partner and refrigeration service provider you know you can rely on day after day, year after year. ARI has been exceeding client expectations for 60 years, working to support the ongoing growth and success of some of the top refrigeration brands in the world.